Privacy Policy
Last updated: 9/14/2025
At ProFix Handyman Services, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect information you provide directly to us when requesting services:
- Name and contact information (phone, email, address)
- Service requests and project details
- Payment information (processed securely through third-party providers)
- Communications with our team
We also automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and improve our handyman services
- Schedule appointments and communicate about projects
- Process payments and maintain service records
- Send important updates about your service requests
- Improve our website and customer experience
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With service providers who help us operate our business (payment processors, scheduling tools)
- When required by law or to protect our legal rights
- With your explicit consent
- In connection with a business transfer or merger
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure encryption for data transmission
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage of physical and digital records
6. Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Service records are typically kept for 7 years for warranty and tax purposes.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information:
ProFix Handyman Services
Phone: (555) 123-4567
Email: privacy@profixhandyman.com
Greater Metro Area
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.